Passport & Visa
Q: What do I need for the visa application?
A: To apply for a tourist visa (Type L), you need a valid passport which must have at least 6 months of remaining validity with at least one blank visa page in it; one passport similar photo; one completed Visa Application Form. It takes about seven business days for an application to be processed. For Tibet applicants, the Chinese Embassy must get approval from the Tibet Tourism Administration before issuing a visa.
Q: Where to apply the China Visa?
A: Most Chinese consulates do not accept Visa application via mail. You have to either apply in person or through a local travel agency.
Q: If I want an invitation letter from you, what kind of information do you need from me?
A: We need information as bellows: stay period in China (e.g.: from July 4- July 14), cities you plan to visit; passport information included name, gender, date of birth, passport number and expiration date; occupation; telephone or fax number and your email address; your address.
Q: What type of visa do I need?
A: Most people only need a single-entry tourist visa( L visa), which is usually valid for 3 months after the issuing date and will permit your stay in China for a maximum of 30 days. If you need to re-enter China after leaving again or for several times, you have to apply for a double-entry or multiple-entry L visa.
Q: Should I need to apply for visa again when I leave and re-enter mainland China?
A: Yes, you need to apply for a double or a multiple entry visa in that case. Even when you leave for Hong Kong or Macao from mainland China, you have to apply a double or a multiple entry visa.
Cancellation & Refund
Q: If I have to cancel my trip, how should I do to get the refund?
A: We understand when you have to cancel the tour out of necessity. Then you just need to submit your cancellation request in a written way by email or fax. If we have confirmed and reserved the tour for you upon the receipt of your deposit of 50% of the full payment or full payment, cancellation fee is incurred and shall be calculated according to the date we receive your written cancellation.
The cancellation fee will be charged at:
1) 50USD per person – cancellation received no less than 30 days before departure
2) 150USD per person – cancellation received 30 to 15 days before departure
3) 50% of the full payment per person - cancellation received from 14 to 7 days before departure cost
4) 100% of the full payment per person - cancellation received from 6 to 0 days before departure
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